The dress was XL in size, and it was too big for me. I would like to have a smaller size. Appreciate an L size fir exchange. No paper other than a return sticker was provided. So could not specify that it is an exchange or refund.
Thank you for your review! It means a lot for us :)
The return slip is included in the email that is sent for the delivery confirmation, I am sorry if this information is not clear enough. If you do not have the opportunity to print it, it is always possible to enclose a handwritten note.
You can also reserve an exchange by sending an email to email@example.com. Then we send your exchange asa we have received your return.
Please let us know if we can help you reserve your exchange by sending us an email.